Privacy Policy

Professionally Managed by 5TH COAST PROPERTIES

Last updated: Jan 3, 2024

This website (“Site”) is owned and operated by 5TH COAST PROPERTIES (referred to herein as “we,” “us,” or “our”). We value our users’ privacy and are committed to protecting the information collected about residents residing at one of our managed properties, prospective residents, clients, and other visitors to this Site.

This Privacy Policy (“Policy”) outlines how we collect, protect, and use information obtained through this Site, including information submitted when applying for residency or residing at one of our managed properties.

Please note that this Policy does not apply to third-party websites that we do not control. We encourage users to review the privacy policies of any external sites before providing personal information.

INFORMATION WE COLLECT

Providing personal information is voluntary; however, failure to do so may limit access to certain services.

We may collect:

• Personal Information: Name, address, email, phone number, billing or payment details, etc., provided through forms or applications.
• Automatic Data: Cookies, tracking technologies, IP address, browser type, and server logs.
• Phone Communications: Information shared during calls.

We may also collect non-personal demographic data such as age, gender, or household income to improve our services.

Information is collected through forms, applications, chat tools, scheduling tools, emails, texts, or calls, and is used only for its intended purpose as outlined in this Policy.

1. Online Transactions and User Accounts

Users may submit rental applications online. This may require information such as name, address, date of birth, phone number, email, and identification details.

Residents may also create user accounts to access services such as payments and maintenance requests.

2. Payment Information

Payment details (e.g., credit card or banking information) may be provided to process rent payments. These transactions may be handled securely by third-party providers.

3. Email Correspondence

We collect your name and email when you submit inquiries through forms to respond to your requests.

4. Text Correspondence

We may use SMS to communicate updates, notices, and service-related information.

You may opt out at any time by replying “STOP”. Standard messaging rates may apply.

Data Retention

We retain personal information only as long as necessary based on:

• Relevance of the data
• Legal obligations
• Contractual relationships
• Legitimate business interests

USE OF INFORMATION

We use collected information to:

• Operate and manage the website
• Process applications and provide resident services
• Communicate with users
• Improve user experience
• Conduct marketing and promotional activities

We do not sell or rent personal data to third parties.

Information may be shared with trusted partners only when necessary to deliver services (e.g., payment processing, analytics, communications), under strict confidentiality.

DISCLOSURE OF PERSONAL INFORMATION

Third Parties

We may share information with service providers (utilities, financial institutions, etc.) strictly to perform necessary services.

Business Transfers

In case of mergers, acquisitions, or restructuring, personal data may be transferred with appropriate safeguards.

Legal Requirements

We may disclose information when required by law or legal processes.

SECURITY OF INFORMATION

We implement appropriate security measures to protect personal data.

However, no online transmission is completely secure, and users acknowledge inherent risks when sharing information online.

CHILDREN’S PRIVACY

This Site is not intended for individuals under 16 years of age. We do not knowingly collect data from minors without parental consent.

LINKS TO OTHER WEBSITES

We are not responsible for the privacy practices of external websites. Users should review third-party policies separately.

ACCEPTANCE OF TERMS

By using this Site, you agree to this Privacy Policy. Continued use after updates constitutes acceptance of any changes.

UPDATING YOUR INFORMATION

You may update or correct your personal data at any time through your account or by contacting the property directly.

NOTICE TO EUROPEAN USERS

Information may be transferred and stored in the United States. By using this Site, you consent to this transfer and processing.

MODIFICATIONS TO THIS POLICY

We may update this Policy at any time. Updates will be posted on this page and become effective immediately.

HOW TO CONTACT US

If you have any questions regarding this Privacy Policy, you may contact us at:

Phone: (754) 290-4270

Mailing Address:
San Marco Apartments
311 Northwest 42nd Court
Pompano Beach, FL 33064